Reserve Deposit

In case of disputes (between a partner and their client) over unwanted payments, violation of contracts or suspicion of frauds.EXAI will reserve the disputed amount (contract amount) until the dispute on Bluesnap has been finalized. This is a security regulation which exists to protect clients from Internet schemes or frauds.Your funds available reflect the difference between your balance and reserve deposit.   

Here is how to use Reserve Deposit:

Step 1: Log in to the CRM by clicking on my sites on Exai.com.
Step 2: Click on partner administrator tab (A).
Step 3: Click on the Billing tab (B).  
Step 4: View Reserved deposit (D).